Ordering Information - Consumers
Direct Online
The least expensive way to purchase Nutricia products is to purchase direct online through one or our e-commerce websites below.
Not only are you ensured the lowest possible price, you will also receive the freshest product available.
Nutricia provides FREE ground shipping to all States in the continental US.
If ever you have an issue with one of our products bought online you can call our customer service center and nutrition specialists for dedicated, knowledgeable help.
www.Neocate.com
- Offers convenient online ordering for consumers for the Neocate product line, E028 Splash, Duocal and more.
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www.MySpecialDiet.com
- Features an online metabolic shop with an extensive line of low protein foods, integral to a low protein diet.
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www.NutritionandAutism.com
- The site offers consumers autism-related product information, a treatment evaluation tool and an online ordering system.
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Sign up for the latest special promotions, discounts and coupons by buying directly from Nutricia North America. You’ll always be guaranteed the lowest price!
Also, sign up for informative newsletters and special product announcements when you place your order online.
Direct by Phone
 Consumers can place orders using our toll free numbers during the hours of
8:30 am to 8:00 pm EST, Monday-Friday.
- United States:
Please contact our Customer Service Department at (800) 365-7354 or fax in your order to (301) 795-2301. Please note our extended service hours from 8:30 AM to 8:00 PM EST, Monday-Friday.
- Canada:
Please contact our Customer Service Department at (877) 636-2283 or fax your order to (514) 745-6625.
Retail Pharmacies
Consumers can place order using our toll free numbers during the hours of 8:30 am to 8:00 pm EST, Monday-Friday. Consumers can also click here to find a pharmacy that carries the Neocate line of products.
- United States:
Please contact our Customer Service Department at (800) 365-7354 or fax in your order to (301) 795-2301.
- Canada:
Please contact our Customer Service Department at (877) 636-2283 or fax your order to (514) 745-6625.
Ordering Information - Pharmacies/Hospitals/Wholesalers
- United States:
Please contact our Customer Service Department at (800) 365-7354 or fax in your order to (301) 795-2301.
- Canada:
Please contact our Customer Service Department at (877) 636-2283 or fax your order to (514) 745-6625.
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