Only Navigator goes above and beyond to help you gain Nutricia product access and coverage.


Facts about Navigator


We treat each patient like family and strive towards the best outcome for you.

Advocates & successfully obtains coverage for Nutricia products for the majority of patients who seek our help.

Will assist you in appealing denials for Nutricia product coverage by self-funded and fully-funded plans through medical necessity support.

Initiates joint calls between patients, healthcare teams & insurance companies to guide you through difficult reimbursement processes.

Helps you understand where & how Nutricia products can be covered.

Will stay by your side until you have the Nutricia product in-hand and all questions have been answered.

Works with Medicaid, WIC*, self-funded plans, commercial insurance, & state mandates to work towards Nutricia product coverage support.

See what families are saying about Navigator

“Navigator has been a blessing for my family.” - Navigator family

“Honestly, Navigator was the most outstanding service I’ve ever received.” - Navigator mom

“Kudos to Neocate for providing a great service with great people.” - Navigator dad

“The service was absolutely outstanding, we were granted coverage just yesterday.” - Navigator mom


Resources for You

For Nutricia Metabolic formula coverage resources, please click here.


Forms to help you get started:

The Navigator Patient Information Form

Download Form

Prescriber Information Form

Download Form


Letters of Medical Necessity:

Neocate® SyneoTM


Neocate® Infant


Neocate® Nutra


Neocate® Junior


Neocate® Splash


KetoCal® 4:1 LQ






* WIC = WIC is a registered service mark of the U.S. Department of Agriculture for USDA’s Special Supplemental Nutrition Program for Women, Infants and Children.

** Nutricia North America - Data on file. Nutricia Navigator cumulative customer interactions. 2015.

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