At Nutricia, we value our patients and feel they are a part of our ever-growing family. We strive to provide the best products to help people live better, fuller lives. It is our goal to be cutting-edge and innovative; we are constantly working toward creating new products that achieve the best outcomes for our customers. We want to hear from you; if you have had a great experience with one of our team members or products please contact us.
We understand the challenges patients and caregivers encounter when attempting to obtain coverage for medical foods / specialized formulas. That’s why we are happy to provide the Nutricia Product Coverage Navigator (only available in the US). The Nutricia Product Coverage Navigator program includes assistance with:
• Obtaining prior authorization for any and all Nutricia products
• Answering questions regarding claims submissions
• Drafting letters of medical necessity
• Instructions on how to correct billing errors
• Working with the insurance company on complex reimbursement matters
• Appealing a denied claim
• ….And much, much more
Residents, who need personalized assistance with their Nutricia medical food coverage, can call 1-800-365-7354 or email NutriciaNavigator@nutricia.com.
For Nutricia, medical nutrition is not a side line. It is at the very heart of who we are. Toward that end, we employ highly trained and skilled medical nutrition staff to guide you and answer any questions that you may have pertaining to therapeutic medical nutrition and the use of our products. You may reach any member of our nutrition department by dialing (800) 365-7354 in the United States and (877) 636-2283 in Canada.
Visit the Nutricia Learning Center website
Only for healthcare professionals based in the US